Refund Policy
Last updated: April 2026
At Warp IPTV, we stand behind the quality of our service. We offer a straightforward 7-day money-back guarantee on all new subscriptions to ensure your complete satisfaction.
1. 7-Day Money-Back Guarantee
If you are not satisfied with our service for any reason, you may request a full refund within 7 days of your original purchase date. No questions asked.
2. Eligibility
To be eligible for a refund, the following conditions must be met:
- The refund request must be submitted within 7 calendar days of the original purchase date.
- This must be your first subscription with Warp IPTV (the guarantee applies to new customers only).
- Your account must not have been suspended or terminated due to violation of our Terms of Use.
3. How to Request a Refund
To request a refund, simply contact our support team through one of the following channels:
Please include the following information in your refund request:
- Your order email address or WhatsApp number
- Date of purchase
- Reason for the refund (optional, but helps us improve)
4. Refund Processing
- Refund requests are typically processed within 24-48 hours of receipt.
- Refunds are issued to the original payment method used during purchase.
- Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
5. Non-Refundable Situations
Refunds will not be granted in the following circumstances:
- Requests made after the 7-day guarantee period has expired
- Accounts suspended for violating our Terms of Use (credential sharing, reselling, etc.)
- Renewal subscriptions (the 7-day guarantee applies to first-time purchases only)
- Inability to use the service due to your internet connection speed or device incompatibility (please check requirements before purchasing)
6. Partial Refunds
We do not offer partial refunds or pro-rated refunds for unused subscription time after the 7-day guarantee period.
7. Contact Us
If you have any questions about our refund policy, please don't hesitate to contact us: