Privacy Policy
Last updated: April 2026
Warp IPTV ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website warpiptv.shop and use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Email address and WhatsApp number when you place an order or contact our support team.
- Payment Information: Payment details are processed securely through third-party payment providers. We do not store your credit card or banking information on our servers.
- Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. See our Cookie Policy for more details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your subscription orders
- To provide customer support and respond to enquiries
- To send order confirmations, login credentials, and service updates
- To improve our website and services
- To detect and prevent fraud or technical issues
- To comply with legal obligations
3. Third-Party Services
We may use third-party services that collect, monitor, and analyse browsing data:
- Google Analytics: Used to track and analyse website traffic. Google Analytics may collect your IP address and browsing behaviour. See Google's Privacy Policy.
- Payment Processors: We use secure third-party payment processors (Visa, Mastercard, PayPal, cryptocurrency providers) to handle transactions. These providers have their own privacy policies governing the use of your payment information.
4. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfil the purposes described in this policy. Order records may be retained for up to 24 months for accounting and legal compliance purposes.
5. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: You may request that we limit the use of your data.
- Right to Data Portability: You may request your data in a structured, machine-readable format.
- Right to Object: You may object to the processing of your data for marketing purposes.
To exercise any of these rights, please contact us at [email protected] or via WhatsApp.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure all data transmissions.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: